Privacy Policy

This privacy policy (“Privacy Policy”) describes how Nova Pet Products, its affiliates, and subsidiaries (“Nova Pet Products”, “we”, “us” or “our”) collect, use, and disclose your personal information when you visit, use or access our websites at https://www.novapetproducts.com, other portals, mobile applications, software, platforms, our offered online products or services, or other Nova Pet Products-operated domains (the “Services”).

COLLECTION OF YOUR PERSONAL INFORMATION

Nova Pet Products is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to Nova Pet Products’ Services and governs data collection and usage. Using Nova Pet Products’ Services, you consent to the data practices described in this Privacy Policy.

Personal Information That You Provide to Nova Pet Products

When you visit the Services, we collect certain information about your device and your interaction with the Services. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

  • Contact Data, including your email address, name, or telephone number.
  • Communications, including information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Transaction data, including information about payments to and from you and other details of products or services you have purchased from us.
  • Usage data, such as information about how you use the Service and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Service.
  • Marketing data, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Personal information We Automatically Collect from You

There is also information about your computer hardware and software that Nova Pet Products automatically collect. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Nova Pet Products for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Nova Pet Products Services.
The following paragraphs explain what cookies are and how we use them on our Services. You should read this section to understand what type of cookies we use, the information we collect using the cookies, and how that information is used. By using our Services, you agree that we can use cookies in accordance with this section.

What are cookies?
Cookies are files that contain a small amount of information. Cookies are stored on your computer or device’s browser or hard drive.

How do we use cookies?
We use cookies to distinguish you from other users of our Services and to provide a browsing experience that is unique to you.

What type of cookies do we use?
Cookies can be in the form of session cookies or persistent cookies. Session cookies are deleted from your computer or device when you close your web browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. We use the following cookies:

  • Strictly Necessary. These cookies are essential for our Services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions.
  • Functionality. These cookies are used to store preferences set by users such as account name, language, and location.
    Security. These cookies to help identify and prevent potential security risks.
  • Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to our Services and see how visitors move around when using it. This helps us improve how our Services works, for example, by ensuring that users find what they are looking for easily.
  • Targeting cookies. These cookies record your visit to our Services, the pages you have visited, and the following links. We will use this information to make our Services and its advertising relevant to your interests. We may also share this information with third parties for this purpose. These cookies allow you to share and send information to other Services.
  • Advertising. These cookies are used to display relevant advertising to users who use our services, as well as to understand and report on the efficacy of ads served on our Services. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) Services. These are set by Nova Pet Products and trusted third party networks and are generally persistent in nature.
  • Third Party / Embedded Content. Third party websites hosted on Nova Pet Products’ Services make use of different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook® and LinkedIn® (through the use of sharing buttons). As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

What kind of information do we collect by using cookies?
When you visit our Services, we may automatically collect the following types of information from you: the date you access the page, the time of access, and which pages you have accessed.

How do you block cookies?
Most browsers allow you to refuse cookies and your mobile device may allow you to disable transmission of unique identifiers and location data. You may block our cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can find out more about cookies and how to delete and control them on www.aboutcookies.org or click help in your browser menu. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit networkadvertising.org, youradchoices.com, or youronlinechoices.eu.

On a mobile device, you may also be to adjust your settings to limit ad tracking. You may see a “cookie banner” on our Services. We do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the Services you are visiting and on other items as well.

If you block our use of cookies, you may be unable to access certain areas of our Services, and certain functions and pages will not work in the usual way. Please review the help pages of your browser or mobile device for assistance with changing your settings. Some of our service providers may use cookies or other methods to gather information regarding your use of the Services and may combine the information in these cookies with any personal information about you that they may have. The use of such tracking information by a third party depends on the privacy policy of that third party.

To assist us with analyzing the traffic to our Services through cookies and similar technologies, we use analytic services, including Google Analytics. For more information on Google Analytics’ processing of your personal information, please see “How Google uses data when you use our partners’ Servicess or apps”. You can also opt out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

Nova Pet Products does not track users over time and across third party websites to provide targeted advertising. Accordingly, we do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about an individual consumer’s online activities over time and across third-party websites or online services.

USE OF YOUR PERSONAL INFORMATION
Nova Pet Products collects and uses your personal information to operate the Nova Pet Products’ Services and deliver your requested assistance. Nova Pet Products may also use your personally identifiable information to inform you of company updates or new features of the Services. Nova Pet Products may also contact you via surveys to research your opinion of current services or potential new services. Additionally, Nova Pet Products may use your personal information for the following purposes:

  • Administer and improve the Services;
  • Facilitate your subscription or purchase of a product;
  • Deliver the services or product you requested;
  • Acquire aggregated data;
  • Other purposes related to the reasons for which you provided personal information to Nova Pet Products.

Nova Pet Products does not sell, rent, or lease lists to third parties. However, Nova Pet Products may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide support. All such third parties are prohibited from using your personal information except to provide these services to Nova Pet Products. They are required to maintain the confidentiality of your information.

Without your explicit consent, Nova Pet Products does not use or disclose sensitive personal information, such as race, religion, or political affiliations. Nova Pet Products keeps track of the websites and pages our visitors visit within Nova Pet Products in order to determine what Nova Pet Products pages are the most popular. This data can be used to deliver customized content and advertising within Nova Pet Products to visitors whose behavior indicates that they are interested in a particular subject area.

How We Share Personal information
Nova Pet Products Services will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. Conform to the edicts of the law or comply with the legal process served on Nova Pet Products or the Services.
  2. Protect and defend the rights or property of Nova Pet Products
  3. Act under exigent circumstances to protect the personal safety of
  4. Nova Pet Products or the public users.
    Otherwise required by law.

Additionally, we share personal information to the following persons or entities:

  • Service Providers. We engage third party service providers to assist us in the day-to-day business operations and to perform services on our behalf. For example, we employ service providers who help us processing transactions, recruiting, hosting websites, analyze website traffic and demographics, enable e-communication, conducting digital marketing activities. We take commercially reasonable steps to ensure our service providers provide at least the same level of protection for personal information as we do.
  • Companies Involved in Mergers, Acquisitions, Bankruptcy, and other Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any personal information collected through the Services may be among the items sold or transferred.

SECURITY OF YOUR PERSONAL INFORMATION
Nova Pet Products secures your personal information from unauthorized access, use, or disclosure. Nova Pet Products secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

RETENTION AND DELETION
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. In some circumstances, we may de-identify, aggregate, or otherwise anonymize your personal information consistent with applicable laws and industry standards so that it can no longer be associated with you, in which case it is then treated as non-personal information.

THIRD PARTY WEBSITES & SERVICES
Nova Pet Products encourages you to review the privacy policies of Services you choose to link to from Nova Pet Products to understand how those websites collect, use, and share your information. Nova Pet Products is not responsible for the privacy policies or other content on websites outside of the Nova Pet Products.

PERSONAL INFORMATION TRANSFERRED TO THE U.S.
If you are using the Services outside the United States, please be aware that personal information may be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards, the data protection laws of the United States might not be as comprehensive as those in your country. By using the Services, you consent to your personal information being transferred to the United States for the purposes described in this Privacy Policy.

CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal information directly from anyone under the age of thirteen (13). If you are under thirteen (13), please do not send any personal information about yourself to us through the Services or offline.

CHANGES TO THIS POLICY
Nova Pet Products will occasionally update this Privacy Policy to reflect company and customer feedback. If we make a change to this Privacy Policy that, in our sole discretion, is material, we will notify you as appropriate under the circumstances. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Services. Therefore, Nova Pet Products encourages you to periodically review this Policy to be informed of how Nova Pet Products is protecting your information.

CONTACT INFORMATION
Nova Pet Products welcomes your comments regarding this Privacy Policy. If you believe that Nova Pet Products has not adhered to this Privacy Policy or you have general questions about this Privacy Policy, please contact us at:

Nova Pet Products
Toll-free Number: (833) 423-6682
email address: [email protected]
Address: PO Box 212 Georgetown, TN 37336